Privacy Policy

Ambr Homes respects your privacy. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have. It applies to our website, enquiry forms, phone calls, WhatsApp messages, emails and site visits.

By using our website or sharing your details with us, you agree to this policy. We follow Indian law, including the Digital Personal Data Protection Act, 2023.

Information you give us

When you fill a form, call us or message us, we may collect:

• Your name and phone number.
• Your email address, if you share it.
• The project, home type or budget you are interested in.
• The message or question you send us.

Information collected automatically

When you browse our website, we may collect basic technical details such as your IP address, browser, device and the pages you visit. This is done through cookies and helps us run and improve the site.

We use your information to:

• Reply to your enquiry by phone, WhatsApp, SMS or email.
• Share project details, prices, plans and availability.
• Arrange site visits and follow up with you.
• Support existing homeowners with maintenance and related matters.
• Keep our website safe and improve it.
• Meet our legal obligations.

We will not use your details for any purpose very different from the one you shared them for, unless we inform you or take your consent.

By submitting an enquiry, you allow Ambr Homes and its team to contact you by phone, WhatsApp, SMS or email about your enquiry and related updates.

You can withdraw your consent at any time by contacting us. If you do, we may not be able to answer your enquiry or provide certain services, but anything done before withdrawal remains valid.

Our website uses cookies and similar tools to keep the site working, understand how visitors use it, and measure our ads. Cookies are small files stored on your device.

You can manage or turn off cookies in your browser settings. Some parts of the website may not work properly if you do.

We do not sell your personal information. We may share it only when needed with:

• Our own sales, support and admin teams.
• Channel partners or agents who help with your enquiry.
• Service providers that run our website, analytics, ads and CRM, under confidentiality duties.
• Banks or consultants, if you ask us to help with a home loan.
• Authorities such as tax departments, when the law requires it.

We use services like WhatsApp, Google Analytics and Google Maps, and platforms like Instagram, Facebook and LinkedIn. These have their own privacy policies. Please review them, as we do not control how they handle your information.

We keep your information only as long as we need it to serve you, resolve issues and meet legal and tax requirements. After that, we delete or anonymise it.

We use reasonable technical and administrative safeguards to protect your information from misuse or unauthorised access. However, no online method is fully secure, so please avoid sending sensitive details over unsecured channels.

Subject to applicable law, you can:

• Ask for a copy of the information we hold about you.
• Ask us to correct or update wrong details.
• Ask us to delete your information.
• Withdraw your consent at any time.
• Raise a complaint with our Grievance Officer.

To use any of these rights, contact us using the details below. We may verify your identity first and will respond within the time the law allows.

Our website and services are meant for adults. We do not knowingly collect information from anyone under 18. If you believe a child has shared information with us, please contact us so we can remove it.

We may update this policy from time to time. When we do, we update the "Last updated" date at the top. Please check this page now and then. Continued use of our website means you accept the updated policy.

For any question, request or privacy complaint, reach our Grievance Officer:

• Ambr Homes
• Email: homesambr@gmail.com
• Phone: +91 90900 90032
• Address: Plot no 768, near ACE divine, Sector 1, Aimnabad, Bisrakh Jalalpur, Greater Noida, Uttar Pradesh - 203207
• Office hours: 10am to 7pm, every day including Sundays.